Refund Policy

If you are not 100% satisfied with your purchase, within 30 days from the purchase date, you may return your purchased product to us for a full refund. Returned products must be in the condition you received them and in the original box and/or packaging.

You can choose to return your purchased product either through:

- any of our kiosks in Dubai

- arranged courier pick up. In this case you shall be handling courier charges.


To request a refund, please call us on 800 258 823 or send us an email at info@bluuae.com.