Refund Policy

If you are not 100% satisfied with your purchase, within 30 days from the purchase date, you may return your purchased product to us for a full refund. Returned products must be in the condition you received them and in the original box and/or packaging. Please also note that Dirhams received into your blu wallet through your purchase will be deducted from your account as well.

You can choose to return your purchased product either through:
- any of our kiosks in Dubai

- arranged courier pick up. In this case you shall be handling courier charges.

To request a refund, please call us on 800 258 823 or send us an email at